Refund Policy

1. Returns Eligibility

You may request a return or refund under the following conditions:

• The item was received damaged or defective

• The item received was incorrect

• The item was not as described

Return requests must be submitted within 30 days of receiving your order.

2. Non-Returnable Items

The following items are not eligible for return or refund:

• Items marked as final sale

• Gift cards

• Digital or downloadable products

• Items damaged due to misuse or normal wear

3. Return Process

To initiate a return, please contact us at contact@cleanhomemore.com with:

• Your order number

• Reason for return

• Photos (if the item is damaged or incorrect)

Returns sent without prior authorization may not be accepted.

4. Return Shipping

• If the return is due to our error (damaged, defective, or incorrect item), we will cover the return shipping cost.

• For all other eligible returns, return shipping costs are the responsibility of the customer.

5. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to the original payment method

• Processing time: 5–10 business days

6. Late or Missing Refunds

If you have not received a refund after approval:

• Check your bank or payment provider again

• Contact your card issuer or bank

• If the issue persists, contact us

7. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us for approval.

8. Order Cancellations

Orders can only be canceled if they have not yet been processed or shipped. Once an order has been shipped, it cannot be canceled.

9. Contact Information

If you have any questions about our Refund Policy, please contact us:

CLEANHOMEMORE
📍 Address: 8331 SW 32ND ST
MIAMI, FL 33155, United States
📧 Email: contact@cleanhomemore.com
📞 Phone: +1 305 642 5770